New Store Opening (NSO) Training: 5 Flags Trainings
New Store Training Timeline
- Complete during Week 1 (Fixture Build Week).
- If unable to complete during Week 1, must be completed Monday of Week 2 (Merchandising Week).
BOOKMARK this Training Folder for easy access.
NSO Orientation & Welcome
Click here to open the Orientation section of CORE.
Primary goal is to introduce them to the company and cover we began as a gift store and have built to the Ultimate Fan destination.
- Motto
- Welcome video
- 3E philosophy
- Do’s & Don’t’s (as time permits)
- Yealink usage (as time permits)
- System review (as time permits)
Merchandising Resources: HAM Guides
There are two guides that cover HAM
- HAM Process
- Fixture Use: G Units
G UNIT FIXTURE USE SAMPLES
Let’s Party
To begin your Party Training simply click this link Party Service Model.
Once you click into the link follow the direction provided.
- You will need to scroll and click into folders to access material.
- Ensure you have sound up on your device.
Once the Party training is complete, return to the “NSO: 5 Flags training” folder to proceed.
Sitoo Basics
It’s time to learn how to ring in our POS system called Sitoo.
- New Team Members watches the Video
- Enter Practice Mode and follow the Practice Activity Card
- Click here for additional One Pagers and Resources.
Picking
Customer Order: Picking Process!
- New Team Members watches the Video
- Print the Pick & Pack One Pagers for a quick guide to follow.
Packing
Customer Order: Packing Process!
- New Team Members watch the video.
- Print the Pick & Pack One Pagers for a quick guide to follow.
Speed Hanging/Folding
Opening Weekend
Watch the Video: How to SPEED fold with the flip board
- NOTE: the video shows Men’s (black board) & WMNS/Kids (blue board)
Boards and when to use
- Black Board: mens & womens
- Blue Board: youth
- Red Board: infant, toddler, little kids
How to stack folded T-Shirts to proper size run
Review the guide below for proper stacks
Watch the Video: How to Speed Hang
For some EFFICIENT FUN try out the Flip Board Challenge!
- Fastest Fold: See who on the team can get a 7 second fold to standard!
- Full Stack: See who on the team can create the fastest and cleanest full size run stack!
- Apply the same concept to speed hanging!
Team Member Location Change
NSO hires and others team members traveling to train at a different location MUST follow this Process.
When hiring for new stores prior to opening, new team members must be hired into the requisition opened at that new store location. When new team members are training in a different location until the time they are needed at the new store, they must be transferred to the training store in Workday and then back to their home store when they begin working there.
Team Member Location Change Process
Hiring into the open requisition for the new location accounts for the headcount/position to be filled at that location.
The transfer in Workday is necessary so that:
- They can have access to Zipline at the training store. Stores must be opened and active to have a Zipline account which is required to have the dual access option, resulting in us not having this option to provide to team members hired in at the new location until after opening day.
- They have Legion access for the training location.
- They receive Workday tasks associated with the location they are working at such as tax forms.
NSO IT Documents
Printed copies will be delivered.
Please do not print unless necessary.
New Store Opening (NSO) Hiring
Update coming soon!