BYR 2.6 Rate Exception by Buyer
In order to process bills and pay vendors on time and accurately, Purchase Orders and Bills must match. Buyers must know the price that they are paying for products in order to choose the best product and set the retail pricing accordingly. If we do not know the correct price, we should not send a Purchase Order to a Vendor.
Since Purchase Orders and Bills have many lines with different pricing issues, Rate Exceptions will be managed at the Line Level of a Purchase Order. This means that the resolution of the Rate Exception must be done within the fields available on the line and not the Main Body fields. Given the quantity of Rate Exceptions, we focus on the Rate Exceptions where the Billed Rate exceeds the PO Cost.
Netsuite allows this process to happen individually on the PO however it is more efficient to perform this maintenance using the export/import of the data across multiple Purchase Orders and Items at the same time.
- Export the file from BYR 2.6 Rate Exception Detail
- Open in Excel
- The data is already sorted by Silhouette and Parent
- Update BE: Buyer Response column with one of the following
- RATE: PO incorrect – Wrong Cost in System (PO & Style Updated)
- This has been the most common issue. This means that the Purchase Price that was included on the Purchase Order was wrong and therefore the Purchase Order was wrong. It means that when we issued the Purchase Order to the Vendor, we did not have the correct price. Technically, however, the Vendor should be responsible for accepting the Purchase Order at the Purchase Price we transmitted.
- Buyer should send these items to the Vendor Sales Rep and ask that they honor the original pricing. While the Buyer waits for a response, use the “Awaiting Vendor Response” in the BE: Buyer Response field.
- If the mistake is clearly our mistake or if the Vendor responds that we were in fact clearly wrong, follow these steps:
- In the PO Cost field, input the correct price.
- In the Purchase Price Update field, input the correct price.
- In the BE: Buyer Response field, input RATE: PO incorrect – Wrong Cost in System (PO & Style Updated)